Privacy Policy

This Privacy Policy explains how My Society Services ("we", "us") collects and uses information on mysocietyservices.com. We collect only what is needed to run a society-wise services directory.

1. What we collect

• Account: name, email address, and – if you use Google sign-in – the name and email Google shares with us. We do not receive your Google password.
• Residence: your society, tower/block, flat number, and whether you are an owner or a tenant, with the date you last confirmed it.
• Mobile number: optional for residents; required for service providers so customers can contact them.
• Service providers: business name, description, menu/price list, photos, timings and contact numbers you choose to publish.
• Payments: the listing fee is paid through Razorpay. We store the order/payment reference and amount. Card, UPI and bank details are handled by Razorpay and are never stored by us.
• Society requests: details you submit when asking us to add a society (name, address, contact person, mobile/WhatsApp).

2. How we use it

• To show each society's services to its residents and to keep one account linked to one society.
• To periodically confirm that a member still lives in the society (owners and tenants are asked to re-confirm).
• To review and approve service listings and to activate a listing after payment.
• To reply to your requests and to send service messages about your account. We do not send marketing without your consent.

3. What is public

A service provider's published business page (name, items, prices, photos, WhatsApp/phone) is visible to visitors of that society's page. Residents' personal details (email, flat, mobile) are not public; only site administrators can see them.

4. Sharing

We do not sell personal data. We share data only with service providers that run the website for us (database and login hosting, payment processing by Razorpay, Google sign-in) or when required by law.

5. Storage and security

Data is stored on secure cloud servers with access controls. Only the minimum staff needed can access member details. No method of storage is 100% secure, but we take reasonable steps to protect your data.

6. Your rights

Under India's Digital Personal Data Protection Act, 2023 you may ask to see, correct or delete your personal data, or withdraw consent. Write to us at the email below; we will respond within a reasonable time. Deleting your account removes your profile and any service listing you own.

7. Cookies and browser storage

We use your browser's storage only to keep you logged in and to remember your language and filter choices. We do not use advertising cookies.

8. Children

Accounts are meant for adults (18+). Service listings for children's classes are created by adult providers.

9. Contact / Grievance officer

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